General terms and conditions
1. General
All sales and orders are subject to the present general terms and conditions. Exceptions to this are permitted by prior written agreement only. Unless specified to the contrary, it is assumed that the other parties signing the contract are familiar with the present general conditions and have accepted all the clauses.
2. Price
The prices per line quoted in our advertising material and external communications are for information only and may be modified. Only the prices quoted on the invoices should be considered as sales prices, on the understanding that these have been approved by the client at the time of placing the order.
“Our price estimates for translations are calculated in accordance with the nature of the text and the required delivery deadline. Price estimates for copywriting are calculated in accordance with the client briefing. If the client requests changes once the commissioned work is underway, Ad Litteram reserves the right to adjust the budget in accordance with the nature of the work to be carried out’.
Our prices do not include VAT.
3. Payments
Our invoices should always be paid cash in Brussels, unless specifically agreed otherwise.
Failure to pay by the deadline indicated gives us the full right to charge, without prior notice, 1% interest per month on top of the sum of the invoice from the day following the deadline for payment.
Failure to pay by the deadline indicated will thereby incur a irrevocable fixed compensation amounting to 15% of the amount of the invoices with a minimum of 40 Euro, in addition to the interest for late payment, eventual legal costs or any rights.
‘Failure by our debtors to meet their obligations in terms of the payment deadlines for all outstanding balances entitles Ad Litteram to cancel current assignments without being liable to pay any damages or interest.
4. Length of validity of estimates
Unless specified to the contrary, the estimates issued by our company are valid up to 30 (thirty) days from the date of the estimate.
5. Delivery deadlines
Our delivery deadlines are provided for information only. Delays never constitute a reason to claim for compensation.
6. Complaints
All complaints or disputes relating to the terms and conditions of our invoices or our delivery should be sent to us within eight days after the delivery via registered letter. Failure to do so will render complaints nul and void. This letter should contain the date, the invoice number as well as the precise nature of the complaint in question.
7. Cancellations
In the event of an accepted and written cancellation, and where our company has already started working on the assignment, the client accepts and agrees to pay a compensation of 50% of the amount of the order with a minimum of 40 Euro, plus any additional costs incurred by Ad Litteram.
8. Copyright
Unless renunciation of copyright, for purposes known to us at present, is specifically agreed in advance and in writing, copyright for translations remains the property of Ad Litteram.
Ad Litteram can in no way be held liable should there be contention relating to reproduction rights of the texts entrusted to it for translation. It is always assumed that the client has acquired the copyright for the items to be translated and that he/she agrees to protect Ad Litteram from any claims from third parties.
9. Risks
Texts and documents are dispatched at the client’s risk.
10. Liability
Our company cannot be held responsible for any mistakes, unless intentional, made by its staff or representatives.
Our company cannot be held responsible for any failings that are not apparent to us and as a result all claims for compensation in connection with these failings will be rejected.
Ad Litteram is not responsible for the content, accuracy or authenticity of original texts that are entrusted to it.
‘Ad Litteram can only be held responsible for the work carried out if the text is used in its entirety (where applicable with the notes, comments and reservations of the translator) and if the text remains unaltered.
11. Non-competition clause
The client agrees that it will never sign partnership agreements directly with the employees or sub-contractors of Ad Litteram.
12. Legislation and authorised jurisdiction
Irrespective of different modes of payment, acceptance of payments or place of delivery, all disputes are subject to Belgian law and fall under the exclusive authority of the court of Brussels even in the case of several defendants or several notices being served.